Professionalism and Productivity: An Empirical Based Comparative Study among Managers

Durairaj Rajan


Self respect and treatment according to the education level of the all kinds of employees are the important factors deciding their productivity. In this highly technology and knowledge based world, people suddenly turn to emotionally imbalanced, especially when their self esteem is touched and its result reflect in their productivity level. Among the various factors that affect productivity of the employees, professionalism remains one of the top most factors among the managers. Hence, this empirical, quantitative and survey based descriptive research has been undertaken in Tirunelveli city, Tamil Nadu, India to understand and describe perception of the managers working in private multi-speciality hospitals towards professionalism related factors affecting their productivity. The study has sampled 80 managers using purposive sampling technique. Primary data have been collected using structured self-made questionnaire. Secondary data have been collected from books, journals, thesis, projects and conference proceedings. Percentage, mean and standard deviation have been administered to analyze the data. The results of the study has indicated that receiving orders from multiple people, carrying out activities that are not part of job, criticism by disrespectful words, negative comments are the topmost factors highly perceived by manager.  Besides, performing non-professional tasks, inadequate infrastructure and platform for performing professional managerial work and activities of the higher officials to deal with lower lever employees bypassing the managers are the next factors perceived by the managers as the professionalism related factors affecting productivity of the managers. The results of the comparative study also indicates that professionalism related factor have been highly perceived by managers of nonmedical category. The study has offered suitable suggestions to improve productivity of the managers of both categories.


Manager, Professionalism, Productivity, Private multi-speciality hospital, Tirunelveli city

Full Text:



Sutermeister, R.A. (1976). People and Productivity, 3rd Edn, New York

Porter, M. (1992). Competitive Advantage: Creating and Sustaining Superior Performance. Issue 10. PA Consulting Group. London

Dorgan, C.E. (1994). Productivity link to the indoor environment estimated relative to ASHRAE 62-1989 Proceedings of Health Buildings 1994, Budapest, pp. 461-472.

Rolloos, M. (1997).EengezondbinnenmilieubetaaltzichzelfterugPraktijkboekGezondeGebouwen. October, A2001-3 18.

Payne, J. (1999). All things to all people: Changing perception of skill among Britain’s policy makers since the 1950s and their implications. SKOPE Research PaperNo.1, Warwick University.

Makulsawatudom, A., and Emsley, M. (2001). Factors affecting the productivity of the construction industry in Thailand: The project managers’ perception. 17th Annual ARCOM conference, 5-7 September 2001, University of Salford, Association of Researchers in Construction management, 1, 281-90.

Forcheh, N., and Fako, T.T. (2007). Determinants of effective productivity among service workers: The case study of nurses in Botswana. African journal of business management, 1(5), 99-106.

Hameed, A., and Amjad, S. (2009). Impact of office design on employee’s productivity: A cast study of banking organizations of Abbottabad, Pakistan. Journal of public affairs, administration and management, 3(1), 1-13.

Homyun Jang, Kyonghoom Kim, Juhyung Kim, and Jaejun Kim. (2011). Labour productivity model for reinforced concrete construction projects. Construction Innovation Process Management, 11(1), 92-113.

Menon, M.E. (2010). The link between education and productivity: The employers’ perspective. International conference on applied economics, 523-528.

Ayila, E.M. (2012). The influence of workplace environment on workers’ welfare performance and productivity. The African Symposium: An online journal of the African educational research network, 12(1), 141-149.

Rajan, D., and Velanganni Joseph, A. (2012). Job stress among hospital managers. International journal of business and management tomorrow, 2(11), 1-14.

Rajan, D. (2016). Factors affecting productivity: A study among manager. QUEST: Journal of management, 7(1), 35-52.

Rohan, S. Madhumita, M. (2012). Impact of training practices on employee productivity: A comparative study, Inter science management review (IMR), 2 (2), pp. 87-92.

Bahadori, M., Teimourzadeh, E., and MasteriFarahani, H. (2013). Factors affecting human resources’ productivity in a military health organization. Indian journal of military medicine, 15(1), 1-10.

Mahamid, I., Al-Ghonamy, A., and Aichouni, M. (2013). Major factors influencing employee productivity in KSA public construction projects. International journal of Civil and environmental engineering, 14(1), 16-20.

Nda, M.M. and Fard, R.Y. (2013). The Impact of employee training and development on employee productivity. Global journal of commerce and management perspective, 2(6), pp. 91-93.

Tokarčíková, E. (2013). Measurement of highly qualified employees’ productivity, Annals of Dunarea de Jos University of Galati, 3, 5-10.

Hafez, S.M., Aziz, R.F., Morgan, E.S., Abdullah, M.M., and Ahmed, E.K. (2014). Critical factors affecting construction labour productivity in Egypt. American journal of civil engineering, 2(2), 35-40.

Hickson, B.G., and Ellis, L.A. (2014). Factors affecting labour productivity in Trinidad and Tobago. The journal of the association of professional engineers of Trinidad and Tobago, 42(1), 4-11.

Muda, I., Rafiki, A., and Harahap, M.R. (2014). Factors influencing employee’s performance: A study on the Islamic Banks in Indonesia. International journal of business and social science, 5(2), 73-75.


  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.